Online Platform for Students FAQ

Each account for the Student Online Resources is active for 12 months from the date of the activation of the account by the student. The activation takes place the first time the student accesses the Student Online Resources on our website.

Each student account accompanies the student’s book and is connected to the specific level of the book. In case a student uses more than a book (covers more than one level) in one calendar year, for example one level per semester, they will get a new online account every time they get a new student’s book.

Our philosophy is that students should learn how to use the real tools. For this reason, all activities are designed around the actual environment that the student will meet at home, in the school computer lab or later in the workplace. Learning how to work with applications on a simulation platform was a trend of the 80s and 90s (that is still used by some publishers and IT training centres) when it was difficult or impossible for an individual to have direct access to very expensive applications. Additionally, working on a simulation platform means that a student does not learn and practice using the latest tools but outdated software available when the simulation was developed.

If there is a spelling mistake in a student’s name, it can be fixed by the teacher or the supervisor on the Grades Management Platform. Students cannot change anything by themselves.

The student password cannot be changed. Our experience in working with hundreds of thousands of students on online platforms has shown that there will be more problems if passwords are changeable than if they are fixed and provided to the students in printed form. Their personal username and password are on a sticker on the last page of their textbook which is very difficult to be lost or damaged.

The teachers and supervisors have access to several different reports that vary from simple lists of the students to detailed reports of their grades in online tests and task assignments. They can have these class reports or reports on individual students and filter them by date.
All reports are available online through any device that has access to the web and our website and can be exported as PDF, XLS and CVS files.

If the school wishes, parents can have access to their children’s performance through the website. They only need to use their child’s username and password.

They can view short videos that work as revision material (and not as self-study tutorials) on everything that their textbooks cover for platforms and applications. They are short in time in order to focus on a specific action they need to remember and reinforce and can be viewed as full-screen videos in high quality so that all details are clear and understandable. These videos are available in every different language of the textbooks regardless of the edition that a student is currently using. This means that if students use the Spanish edition of the textbook at school, they can view the English and Spanish video tutorials on the web. The platforms and tools used in the videos are the ones used in the books plus much more: the latest editions of Microsoft Windows and Microsoft Office, Microsoft Office Mobile for tablets and smartphones, LibreOffice etc.
Students can also download digital files that they need to review the book’s activities and work on the hands on and group work activities. Each task/lesson contains everything in one ZIP file with filenames that clearly show the Level, Module, Task and Book Page number to make it easy to find how each file can be used. In some cases, we also provide the students with files of completed activities in order to help them compare their work with our suggested documents. All these files can be used with various platforms and tools and it is ideal for students to practice at home on a different platform than the one they use at school. For example, if they use Microsoft Word on Windows at the computer lab, it is much better to work on the same activities with Docs to Go on an Android tablet at home. In this way, they will fully grasp the concept of using different tools to accomplish the same task.
There are optional Online Module Tests available for each module of each level in all language editions.
All Student Online Resources can be used on any device and platform that can provide access to our website. This means that, for example, they can watch video tutorials on a smartphone or tablet connected to the internet.

No, the videos do not have sound, and yes, that is by intent. The videos work as ‘reminders’ not as ‘direct instruction’ which allows the short segments to focus on the sequence of steps to successfully complete a specific task. So, if a student needs a reminder on how to complete a task, the videos are there to help them see it visually and in motion, which means they can do more independent learning…which helps minimise frequent intervention by the teacher. The initial instruction is provided in the student’s book and of course…by you, their teacher.